**Wish there customer service reps were not off-shore & were versed on all operating system platforms. No glitches or issues there! Even in harsh MN winters, panels & cameras are durable & continue to work. ![]() LASTLY- I will say the solar panels work fabulous for both cameras. Restart.) Sometime it just takes doing all that 2-3 times & then they start working again. I’m super busy & immediately know alerts aren’t coming in but don’t have time to do all the “fiddling”. It’s trial & error on my part getting them to work again. Cameras are stuck on a date 1-2 weeks prior. (Not sure what they all do but they get it back up.)Ĭ) About 1-2 times per year, I stop getting alerts. (My alerts come to my iPhone.) I have to pay a 3rd party computer service to get downloads to a PC & then somehow to my phone. A) Audio has never worked.ī)Twice, when a major update or something was needed, it wouldn’t download, load or system won’t “reboot” & their customer service isn’t knowledgeable AT ALL with regards to iPhones. The signals are strong, even though 1 camera is about 100 yards away, on our pole barn, from the recording device & antennae. We’ve had our (2) Lorex cameras for about 3 years. I did a lot of research & this product was the best, most affordable option. 17.1 STEP 1: Port Forwarding You must port forward the HTTP and Client ports (default: 80 and9000) on your router to your recorder’s IP address before you can remotely connect to your system using DDNS. At your earliest convenience, please contact our team at: 1(888) 425 6739. For instructions on using the Lorex Client 13 software for PC and Mac computers, see 14 Connecting to Your System Using PC or Mac. Hi Karl San Francisco, We apologize for your experience and we would be happy to hear from you to provide more support. When I’m at home, I find it faster to walk over to the window. The alert is timely, but then I wait about 15 seconds for the video recording to load. Why 4 and not 5 stars? The thing I find the most frustrating is the recording load time. My parents have an Arlo device and they sometimes have 10 alerts in 60 seconds. NO SPAM: I really like that I typically get 1 alert per event. I’ve been tracking this for over 6 months, and the alerts are very consistent and reliable. When I drive up to our home, I consistently receive an alert before I park my car. ALERTS: Alerts arrive within ~5 seconds of the activity. SETUP: The App was able to connect quickly with my system, and I was up and running in under 5 minutes. However, with our increased level of home deliveries due to Covid, I started using the mobile app to see when a delivery was being made. We live in a low crime area, with little activity, so I had little need for the app. ![]() I’ve had my Lorex wired system (LHA4108) for over 2 years, and it has worked reliably.
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